Frequently Asked Questions
Find quick answers to the most common issues and questions.
Akses Academy provides free, interactive learning resources for students and teachers, especially in hospital or challenging environments.
Lessons are free and accessible to guest accounts. No registration is required, but registering allows you to track progress, earn certificates, and use PBD-friendly features.
A guest account lets you browse lessons freely, but your progress and completion will not be saved unless you create a registered account.
Registration enables tracking your progress, awarding certificates, and full access to interactive features. You can register via the Sign Up page or using your Google account.
Email support@aksesacademy.com with the subject “Assign a teacher’s role for me” and we’ll assist you. Students can also self-enroll; teaching staff can manage this manually.
Options include:
- Use the teacher’s account for them.
- Register their emails under your supervision.
- Use temporary emails (note: password recovery won’t be possible in this case).
English was launched first because of current capacity as a solo developer. More subjects (Math, Science, Bahasa Melayu) are coming. Volunteers are welcome! Contact admin@aksesacademy.com to contribute.
Contact us at support@aksesacademy.com to get access to content creation tools and guidance on building interactive lessons.
Yes! Our platform works best on Chrome or via the Moodle App. Download from the Play Store or App Store and log in with your Akses Academy account.
Ensure you are registered and using a compatible browser. Enable cookies and try again. If issues persist, contact support@aksesacademy.com.
Try clearing your browser cache or use the latest Chrome or Moodle mobile app version. If the issue continues, contact support@aksesacademy.com.
Use the “Explore Lessons” button or the sidebar menu. The Dashboard shows your course progress (for registered users).
Email us anytime at support@aksesacademy.com. We appreciate your feedback, bug reports, and suggestions!
Yes — we’re committed to inclusive design. Let us know if you need features like larger fonts, high-contrast, or screen reader support by contacting support@aksesacademy.com.
Didn’t find your answer? Email us at support@aksesacademy.com.
Your use of Akses Academy is also governed by our Privacy Policy and Terms of Use.